[issue109] pineentry's "please verify certificate" dialog is confusing

[David Faure]

New submission from David Faure <faure at kde.org>:

Context: when reading the mail "Fwd: Re: [Bug 74927] selecting encryption 
algorithm...." from Marc Mutz on ae-intern, from Thursday 04/03/2004, 
I get a prompt by pineentry. 
 
It says: "Please verify that the certificate [...] TrustCenter [...] Hamburg 
has the fingerprint: [...]". And the buttons are [Correct] [No]. 
 
To an end-user, this message is quite confusing (how would I contact 
TrustCenter to ask them for a fingerprint?), but there's little that can be 
done about that, I suppose. 
 
However the usability problem is the buttons: pressing No could either mean "I 
know for sure that this isn't correct" or "No idea, ask me later". 
One doesn't feel safe pressing "No" in such a case, so one would often press 
yes without knowing, I'm afraid... 
 
Suggestion: this dialog should have a "Cancel" button (which is often 
understood as the safest action, and which here has the meaning "no idea, ask 
me again later, don't trust this certificate meanwhile"). 
Then maybe "No" should be "Incorrect" for symmetry and clarity.

----------
messages: 478
nosy: david
priority: minor bug
status: unread
title: pineentry's "please verify certificate" dialog is confusing
topic: pinentry
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